Dr. Schlussel was very kind and knowledgeable. He explained things in a way that were clear and easy to understand. He took his time answering all of the questions that I had and did not make me feel like any of my questions were silly. As a person who has had fit problems with contact lenses for the past 15 years I was reluctant to give it one more try but Dr. Schlussel determined the perfect fit and prescription on the first shot! He explained why the new ones that were selected worked best for me and sent me home with trials to just be sure before we placed an order for more. The office staff was so kind as well. I was not sure if I was going to purchase my glasses there but they were not pushy at all and were totally fine with whatever I decided. They had a wide variety of designer glasses and sunglasses that were very reasonably priced so I did purchase them in the office . Everyone was extremely helpful and the office was kept very clean! I would highly recommend using Dr. Schlussel's office!