I had my appointment yesterday. I was running late since I ended up staying a few minutes later at work. I called the office to let them know I would be a few minutes late and they were very accommodating. I barely had to wait while I was there. Everyone especially Dr. Schlussel was super nice. The facility was very clean and the staff was very helpful. I came in for a routine check up and renewal of my contact lens prescription. I would recommend him to anyone looking for a new eye doctor.